Don't Share Credentials, Just "Share Access"
Do you have a trusted adviser (i.e. accountant, family member, etc.) or a third-party web service (i.e. Mint, a fraud monitoring service, etc.) that you would like to grant access to your bank accounts? But providing your Online Banking credentials is not safe or convenient. Here are just a few reasons why you should never share your username and password with anyone:
- Managing the password between two individuals is difficult and frustrating.
- Our security verifies users via emails, text and/or a phone call.
- 1st Source expects that your online/mobile email and phone numbers are yours alone.
- Credentials could be compromised at a third-party which opens your account up to others.
Therefore, don't share your credentials, just "Share Access" to your Online Banking. 1st Source allows you to create another user profile based on the accounts and services you want. You can provide this user access to only one account, two accounts or all accounts. You can set whether this user can transfer funds between account and access your bill pay with a specified limit. If they exceed your limit, you will be emailed informing you and the right to approve their request within your bill pay. If you have this need, try it today.
Shared Access Help
Under the “Manage Money” menu in the main navigation within Online Banking, you will see a link called “Share access with others.” This link will take you to the page where you can add subusers and manage their permissions.
Once you save the subuser, they will receive an email at the address you provided for them with directions on how to setup their account. Once they activate their account, the date of their most recent login will be displayed next to their name on the access management page.
Subusers will only be able to see accounts they were granted access to when you, as the account holder, set them up.
For the accounts to which they have access, they will be able to see the balance and transaction history, check and deposit images and download the transaction history.
Subusers will be able to make transfers and bill payments from accounts that these permissions were granted for.
The subuser will not be able to access Money Management, Purchase Rewards, Online Statements, or other pages within Online Banking.
They will also be unable to access your account from the Mobile App.
I want to grant Bill Pay access to a particular account but the permission is not showing up in the list for that account. Why is this?
The Bill Pay permission will only display for accounts that you have already setup as bill pay funding accounts. If you want to grant Bill Pay permissions to an account that is not currently a funding account, you must first go to the Bill Pay page and add this account as a funding account and then attempt to add a subuser again. The Bill Pay permission should then display for this account.
You can approve subuser transactions on the same page where you manage their permissions. To access this page, login to your account and under the “Manage Money” menu, click on the “Share access with others” link. The transactions that require your approval will be displayed at the top of this page with buttons to approve or deny the transactions.